Service Engineer - Microsoft D365

Job description

The position offers the opportunity for playing an intermediate role between customer support and development teams. The service engineer will be responsible for analyzing errors/logs of service incidents, reviewing related code components, applying corrective actions, and monitoring duties (including on-call shifts with dev teams).


Location: Rawabi, main office.

Work Type: Full-time.

Job requirements

• BSc. in computer science, software/computer engineering, or related disciplines.
• Knowledge of software product development, DevOps, and service instrumentation/analytics.
• 1+ years of development experience (preferably using C#, JavaScript, and SQL).
• Solid debugging, testing, reporting, and problem-solving skills.
• Strong communication skills with fluent command of English.
• Strong analytical and organizational skills.
• Highly motivated and self-reliant individual with a true willingness to work as part of a team.
• Experience with Microsoft D365, Power Platform, and Azure DevOps is a plus